Carecove, Support Center design
Photo-led care site for consumer brands with a product picker, set-up posters, video tutorials and easy contact options.
From $29 a month, all-in.
Keynate Support Center
Live nowA help center for your customers, live in minutes
Guides, troubleshooters, release notes and known issues on a fast, searchable help site with your brand. Learn which articles help and what people could not find.
Your website, plus optional Android and iPhone apps on Google Play and the App Store.
- Website
- Android app
- iPhone app
Who it’s for
Who Keynate Support Center is for
Software and app companies
Help hubs per product, release notes with RSS, known issues and a status pill from your status page.
Device and product makers
Step-by-step guides with platform tabs, troubleshooters that end in a fix and contact options per product.
Service businesses
Answers to common questions, how-to guides and a clear "Still need help?" panel.
Included in every plan
Everything you need, built in
Every plan includes the core features below. Paid add-ons are optional and listed with their price when you choose your plan.
Help hubs and topics
One hub per product or service, each with its own topics, a hub switcher and a topic rail.
Search with insights
Type-ahead search, top queries and a list of searches with no results, each with a "Write article" action.
Troubleshooters
Question-and-answer guides that lead to the right fix or to your contact options.
Article feedback
"Was this helpful?" on every article, with reasons and scores in your admin. No sign-in needed.
Release notes and known issues
A changelog per hub with an RSS feed, plus known-issue banners and a resolved archive.
Contact options and status
Email, phone hours or a link to your own chat page, and your status page shown as a header pill.
Paid add-ons
Included in the higher plans, or add them one by one with the Custom plan.
- Social auto-share
- Affiliate and deals boxes
- Data charts
- Elections hub
- Lead forms
- Listen to stories
- Live blog
- Manual scoring
- Memberships and paywall
- Newsletters
- Push alerts
- Quizzes and mock tests
- Web stories
- AI Autopilot
- E-paper
- Hosted video
- Magazine
- Shorts
Designs
Designs for Keynate Support Center
Switch designs later without losing your content.
Docbench, Support Center design
Enterprise documentation with a topic side-tree, three-column articles with an on-this-page rail, release notes and status.
From $29 a month, all-in.
Guidewell, Support Center design
SaaS help centre with a search band, known-issues banner, topic cards, troubleshooters, status and release notes.
From $29 a month, all-in.
Plainhelp, Support Center design
Minimal help centre with one big centred search, product hubs grouped by audience, popular articles and a contact band.
From $29 a month, all-in.
How it works
Live in 4 steps
Step 1
Pick a design
Choose the design you like. You can switch later without losing content.
Step 2
Make it yours
Add your site’s name, logo and colour, and pick its language. A live preview shows it as you type.
Step 3
Choose a plan and pay
Every plan has the core features, your own secure server and media storage, with email sending included (rolling out). Add paid extras only if you need them.
Step 4
Go live in minutes
Keynate installs, secures and runs your site on a free address first. Connect your own domain whenever you are ready.
FAQ
Questions people ask
Can I document more than one product?
Yes. Each product gets its own help hub with its own topics; customers switch between hubs from the header.
Can I show my service status?
Yes. Set the status by hand or connect a supported status page (Statuspage, Instatus or Better Stack). It is read on the server every few minutes.
Do I need a developer or my own server?
No. Your own secure server is included in the price. You pick a design and a plan and pay; Keynate sets up the server, installs everything and offers updates you approve. Your AI assistant changes your site when you ask in plain words.
Can I change the design later?
Yes. Your content is kept separate from the design, so you can switch to another design of the same product without losing posts, pages or settings. Every change can be undone.
How are updates handled?
You see each update before it is installed and choose when it runs. If a health check fails after an update, your site goes back to the previous version automatically.
Do I get Android and iPhone apps?
Your website is always included. Optional Android and iPhone apps each have their own monthly price. One-tap publishing on your own store accounts, after a one-time setup, is rolling out now.
Launch your help center today
Pick a design, choose a plan and pay. Keynate installs and runs the rest, and your AI assistant helps you change anything later.